Ingestion Agent. Classifies incoming documents by type and routes them to the right extraction template; handles multi-page bundles and mixed-quality scans.

Extraction Agent. Pulls structured fields from OCR'd text with per-field confidence scoring; low-confidence fields surface to a reviewer instead of being written silently.

Validation Agent. Cross-checks extracted data against policy records, calculates expected values where possible, and flags inconsistencies before they reach the policy admin system.

Triage Agent. Routes clean claims through a fast path and exceptions to specialists with the relevant context already assembled.

Document Agent. Receives identity documents, proof of address and supporting documentation across the onboarding channels; validates document authenticity through eIDV providers and extracts structured fields with per-field confidence.

Verification Agent. Runs identity verification, sanctions and PEP screening, and adverse media checks through the bank's provider stack; surfaces hits with rationale and recommended next steps.

Risk Agent. Assembles the risk picture — verification results, behavioral signals, declared profile — and recommends the appropriate onboarding decision (clean, enhanced due diligence, manual review, decline) with traceable reasoning.

Coordination Agent. Coordinates the customer-facing conversation across the onboarding journey — asks for missing documents in plain language, communicates the decision, handles next steps.

Triage Agent. For every alert, assembles the full context — cardholder profile, transaction history, merchant context, prior cases, network signals — into a single case packet ready for analyst review.

Linking Agent. Connects the alert to other recent alerts that share signals (same cardholder, merchant, IP range, device fingerprint), and surfaces those groupings so the analyst sees the wider picture, not just one transaction.

Recommendation Agent. Suggests a disposition — clear, monitor, block, escalate — with rationale traced to the underlying signals; the analyst confirms or overrides.

Action Agent. Executes confirmed actions — card blocks, customer notifications, case filings — with full audit and per-action confirmation; no autonomous action against customer funds.